Refund Policy – AncestorBGChecker

We strive to ensure your satisfaction with our services at www.ancestorbgchecker.com. If you encounter any issues, please review our refund policy outlined below:

1. Eligibility:

   • Refunds are applicable within 30 days of the purchase date.

2. Valid Reasons:

   • Refunds will be considered for issues such as technical errors, duplicate purchases, or dissatisfaction with the service.

3. Refund Process:

   • To initiate a refund, please contact our customer support at support@ancestorbgchecker.com with your order details and the reason for the refund.

4. Assessment:

   • Our team will review your request and assess its validity. We may request additional information to better understand and resolve the issue.

5. Refund Approval:

   • Upon approval, refunds will be processed to the original payment method within 7-10 business days.

6. Non-Refundable Circumstances:

   • Refunds will not be provided for issues arising from user error, failure to meet system requirements, or circumstances beyond our control.

7. Cancellation of Services:

   • If you wish to cancel a subscription, please do so before the renewal date to avoid automatic renewals. Refunds for subscription renewals will not be processed.

8. Contact Information:

   • For any refund-related queries, please reach out to our customer support team at support@ancestorbgchecker.com.

We appreciate your understanding and are committed to ensuring a positive experience on our platform.